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# Refund Policy


### The Refund Process

Our order and payment process is conducted by our online reseller Paddle. Paddle is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Please visit [paddle.net](https://paddle.net/) if you encounter any problems with your payment.

Refunds are determined at the sole discretion of the our merchant of record [Paddle](https://paddle.net/) and on a case-by-case basis. Please visit [paddle.net](https://paddle.net/) if you think you have a valid reason for a refund. You can learn more about Paddle's refund and dispute policy in [Paddle's Checkout Buyer Terms and Conditions](https://www.paddle.com/legal/checkout-buyer-terms).

### Refund Amount Variations

The amount refunded to you may differ from the original amount paid due to the following reasons:

* **Tax Adjustments**: Taxes collected at the time of purchase are recalculated, and any changes in tax rates or laws may affect the refund amount.
* **Currency Fluctuations**: If you’re in a different currency zone, exchange rate fluctuations between the time of purchase and refund can alter the amount.
* **Processing Fees**: Some transactions may include processing fees that are not refundable.